How will I be charged for services
and when do I pay?
Services are charged per visit (with the
exception of holidays $5.00 extra per day). Payment is expected at the
completion of the service. Payment should be made by cash or check
Will my pets and I meet the pet
sitter before the service begins?
Definitely. The pet sitter will only
accept an assignment by meeting the household members first; in order to
discuss the service, fees and to gain the knowledge of what the pet is
accustomed to. Also, to discuss which veterinarian is used in case of an
Will people I don't know come to my
There is always the possibility that an
independent contractor who helps From The Heart will be visiting your
home. If so, that will be discussed at the time of our initial
interview. This is also a "safety catch" in the event that if
the pet sitter becomes ill, has a personal emergency, etc. someone will
always be available to be with your pet. Any and all pet sitters will be
bonded/insured. References are always a must.
Do you have pets of your own?
I have had pets since I was just a teenager, and through the
years have adopted all my pets from shelters.
Currently, I have 2 dogs; Max, a golden retriever, Sandi, an Aussie
Shepherd mix, and 5 cats. My
pets are a very important part of my family.
How long are your visits?
20 to 30 minutes, depending upon what the animal(s) require,
i.e., medications, etc.
What does the owner do when
We always ask the owners to let us know when they arrive home so we know that they are with their pets. We also hold onto keys until the owner arrives home in the event of an emergency on their end.
Do you keep keys?
Yes, there are
several people who allow me to keep their keys so that I can have them
for future jobs and also in the
case of an emergency. They are kept in a safe and secure area in my
How much notice do you need if a job is being cancelled?
As soon as you know that your plans change would be helpful in the event
that there are other jobs that I need
to tend to.
How late would you visit at night?
I am willing to visit as late as 10:00 PM.
and order your services today! 610-265-0134